FAQS
What kind of Tips Membership do you have?
We offer one tips purchase and 7 days membership (with the access to the member's only page).
Can I request for a free trial tips?
We regret that we are unable to provide any free trial tips at this moment. Should you find that our results are not satisfactory, we suggest you keep monitoring our results until you are convinced.
Which payment service provider do you offer for subscriber?
We strongly encourage online payments by Credit Cards/Debit Card via PayPal Secure Gateway in our website. For other payment method please kindly contact us and state your payment method. Our customer service consultants will attend to your request shortly.
After I made payment, how do I get the tips?
For 1 tips purchase - We will send the next available tips by email within 1-2 hours after purchase. (Latest 9:00pm, GMT+8) If you do not receive your tips by then, please contact our customer service consultants.
For 7 days membership - Please log in with your registered username and password. (Latest 9:00pm, GMT+8) All Tips will be available in the member's only page.
How many tips do you send per match day?
We decided to provide only 1 tips per match day to maximize subscribers profits from each and every bet. That’s why we achieved such high winning rates consistently.
Do you offer any kind of guarantee?
For 1 tips purchase - Genuine-tips.com will help you recover by providing you with the next available tips if it's a draw, and the next 2 tips if it's a lose.
For 7 days membership - Should the unlikely event whereby you are unable to generate any profits occur, genuine-tips.com will help you recover by providing you with free tips for a period of 7 days.
Which Handicap and Odds are your tips based on?
All our tips are based only on the popular Asian handicap odds and sometimes on the Total goals. All handicaps and odds are obtained directly from MANSION88 and IBCBET.
More Questions?
If you still have any question which was not answered above, kindly drop us an email using our email contact form below. We will reply you within a matter of hours!
